Refund Policy

At MarriageMate.in, we ensure a transparent pricing model. Below is our refund policy:

No Refunds for Completed Services

Once a call is booked and completed, the ₹19 (₹15 for the call and ₹4 platform fee) is non-refundable.

Failed or Unsuccessful Calls

If the scheduled call cannot take place due to technical issues or the unavailability of the other party, you can access the match's phone number after Aadhaar verification, handled via a third-party API. No additional charges apply for this, and refunds are not issued in this scenario as an alternate solution is provided.

Payment Issues

If you encounter any payment-related issues or are charged incorrectly, please contact us at hello@marriagemate.in. We will investigate and process refunds where applicable.

Discretionary Refunds

MarriageMate.in reserves the right to issue refunds at its discretion on a case-by-case basis, depending on the nature of the issue.

For any refund-related inquiries, please reach out to us at hello@marriagemate.in.